With the salad order, a miracle took place. The caprese salad arrived fresh and wonderful, but without its advertised grilled zucchini, which was part of its descriptive appeal on the menu. When we informed our exceptionally friendly server of the missing zucchini (expecting the typical blank-faced “sorry”), he not only brought it to the attention of the kitchen staff, but also offered to bring us something else, a side of vegetables, a new order, or remove the salad from the bill. Are we on candid camera? No: Lo and behold—we never thought it could happen—but the concept of customer service now exists in Prague. Someone actually cares about the satisfaction of paying customers!