Admissions Officer

At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.

We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.

Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.

We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.

What is the opportunity?

The Junior Admissions Officer is responsible for the processing of student applications, ensuring the student records system is updated accurately and timely. This is an administrative role in a fast-paced environment where detail orientation and team cooperation is essential.  

What does success look like:

• Reporting to the Admissions Manager on a regular basis and providing updates on the delegated tasks

• Maintain and update all new and existing student information and files

• Processing students’ applications and making decisions on the eligibility based on the established guidelines 

• Using student records systems to process applications, and ensure they are all dealt with efficiently and accurately ensuring compliance with the Admissions policies

• Ability to quickly check accuracy of student applications, noticing discrepancies in detail

• Collaborating closely with the Student Recruitment and Student Support teams in order to assist in maintaining high level of service to the students 

• Produce admission data and reports 

• Liaise with academic departments to easy the student’s application journey

• Authenticate official documents for UK and International applicants according to established procedures

• Maintain and seek knowledge of the Admissions policy and guidelines

What you will bring to the table:

• Proficient in computer skills, particularly with Microsoft Office applications

• Highly focused with strong attention to detail

• Able to thrive in a fast-paced working environment

• Skilled in multitasking and effectively prioritising tasks

• Excellent verbal and written communication skills in English

• Strong cross cultural awareness and capability to collaborate within an international team

• Adaptable to changing circumstances

• Possesses strong analytical abilities

• Critical thinking skills: adept at identifying challenges within the Admissions process

• Ability to maintain transparent and consistent communication with management.

Preferred skills, knowledge, and experience

• Advanced expertise in Microsoft Excel

• Minimum of 3 years of prior administrative experience

• Exceptional writing and presentation abilities in English

• Experience in the role of Admissions Officer

What happens next?

Ready to go for it? Click 'Apply', include your CV and tell us why you'd like to become a FutureLearner, and how you’ll nail this role.

Recruitment Process

Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.

Diversity Statement

We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

We can't wait to meet you! #FutureLearnCareers