Assistance Coordinator (fluent in Portuguese)

Euro-Center Prague
Full-time  •   Prague
Seniority: Mid level  •  Education: Secondary education

Become a member of a team of specialists helping travellers worldwide in uncomfortable situations. You would work closely with our medical and transport team. The main task is daily contact with our clients abroad, hospitals, airline companies, tour operators etc.

We are currently looking for Portuguese-speaking individuals to strengthen our Prague-based teams.

Requirements:

  • Native speaker of Portuguese language

  • Advanced English - it is our intercompany language

  • Experience in working in customer service is an advantage

  • Empathy towards customers

  • Good level of organizationbu, multi-tasking and effective time management

  • Flexible and fast thinking, coolheaded in stressful situations

  • Ability to analyse a situation and find a solution

  • Time flexibility (work in shifts 24/7) - possible 40% of working time work from HOME OFFICE after the probation period

  • Important: Work and residence permit in the Czech Republic


What we offer:

  • Background of a stable international company with 12 branches worldwide

  • Multinational environment and daily communication in foreign languages

  • Very interesting and varied job

  • Initial training based on international professional know-how

  • Motivating salary and benefits (e.g. meal allowance, quarterly bonuses, Multisport card, contribution to language courses and many more!)

  • Modern offices in Karlín (one of Prague's liveliest districts)

  • Possibility of Home office

  • Flexible planning of shifts, part-time also possible


To have a better understanding of our company and daily responsibilities, please see our CASE STUDIES.(https://www.euro-center.com/#callUs).

If you are interested in this position, please send us your CV, including your time availability, for the interview and a possible starting date.

We are looking forward to receiving your applications.

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Job position benefits

Budget for personal development and growth Individual schedules of working hours Company events and teambuilding Home office Contributions to education Superior medical care

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