Claims Adjuster

DEFEND INSURANCE GROUP is a well-established international company operating in the field of automotive insurance. While we work in a traditional industry, we operate with agility, constantly seeking ways to improve our products, services, and internal processes. We’re looking for colleagues with a growth mindset—people who embrace innovation, think about efficiency, and actively contribute to shaping not just their role, but the company as a whole. We encourage projects beyond roles because we believe that the best ideas come from cross-team collaboration. That’s why we give people the space to step beyond their core responsibilities and drive meaningful change.

Our headquarters in Prague is home to colleagues from over 20 countries, where English is our shared language. We believe in open communication, fast decision-making, and a strong team spirit—because that’s what keeps us ahead of the game.

If you like solving problems, you like dynamic situations and environments, then we have a great opportunity for you. We are looking for a claims adjuster whose work will help clients deal with life's unforeseen situations.

What will be your role?

• Communication with clients when dealing with insurance claims
• Assessing the occurrence of insurance claims, damage and their processing and settlement
• Identification and review of insurance coverage
• Handling claims or complaints arising from insurance claims
• Handling related administration

Why should you work for us?

• We have a friendly environment here and we like to get together after work for good food and drink or even to play sports together.
• We place immense importance on education and personal growth, which is why we provide on-site access to an educational coach, a comprehensive professional development plan, and a wide array of educational courses.

We take care of our employees; we provide them with benefits like:

• 6 weeks' holiday and 2 personal days
• 1 day of home office per week
• Multisport card
• A meal allowance
• Cafeteria system or contribution to pension insurance
• A healthy breakfast every Wednesday, or a FreshPoint fridge with an employee 30% discount on products
• Company events and much more...

You might be a perfect fit, if you:

• Are fluent English
• Speak any other language - it is a great advantage
• Have good communication skills
• Have investigative skills
• Are able to use MS Office

Has this position caught your attention? If yes, then don't hesitate to send us your resume along with a cover letter. We will be delighted to get back to you and schedule an online interview where we will have the opportunity to get to know each other better.