Customer Service Representative with Turkish

About the Job:

We are seeking for English and Turkish speakers with customer service background and willingness to learn.

Your new Customer Service Representative with Turkish role will include:

* Taking care of an assigned portfolio of customers
* Assisting customers with how-to’s
* Handling customer service inquiries and issues via telephone or email
* Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
* Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation
Start: ASAP
Location: Prague 3

Benefits:

- 5 weeks of vacation
- Annual bonus
- Meal allowance
- Training and courses
- Other benefits

Other Info:

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/cs/job-search?utm_source=jobboard&utm_medium=jobposition