Your job will involve resolving customers‘ requests, managing them in the system, responding accurately and on time, and ensuring that the service provided is professional. You will also participate in process improvements.
Fluent English & Portuguese (B2 in both)
Previous experience in customer support
Good analytical & communication skills
Language courses and further training – so you can improve further and further
5 weeks of vacation – so you can travel or just rest
Contribution to meals – to support your energy regeneration
Multisport card – so you can burn the calories gained via the meal vouchers
Relocation support – two weeks of accommodation when relocating from outside the Czech Republic
Performance bonus – so you are appraised for a good job
Are you interested? Then send me your CV in English and I will get back to you for further details soon!