Junior Market Manager with Native Swedish

Join Lentiamo: Your Career Adventure Starts Here!
Are you ready to build a rewarding career in a dynamic, multicultural company right in the heart of Prague? If you’re fluent in Swedish (and English, too!) and excited to make a positive impact, we have an incredible opportunity waiting for you!

Who We Are:

At Lentiamo, we’re all about helping people see the world better—literally! As an online retailer of prescription glasses, sunglasses, and contact lenses, we proudly serve 17 European countries. Now, we’re on the lookout for Junior Market Managers to represent our Swedish markets (Lentiamo.se ) and keep our customers happy.

What You’ll Be Doing:

As a Junior Market Manager, you’re the go-to person for our customers’ needs. You’ll respond to questions, handle complaints, and address order changes—making every interaction friendly and professional. You’ll work with various teams (from logistics to marketing) to ensure seamless service and will even contribute ideas for product descriptions, blogs, and newsletters. While the Swedish role focuses on a larger market, the Dutch position has great growth potential, offering you a unique chance to leave your mark!

Why Join Us?

• Vibrant, International Team: Work with people from around the world and enjoy a welcoming, inclusive environment where 55% of our employees have been with us for over a decade.

• Flexible Work Style: Enjoy a hybrid work setup with a cozy office in central Prague and two weekly in-office meet-ups to connect with colleagues.

• Generous Time Off: With 30 days of paid leave, you’ll have plenty of time to recharge.

• Learning Opportunities: We support your language goals, offering Czech and English lessons free of charge.

• Wellness Perks: Our Multisport card opens doors to gyms, dance classes, and more, partially covered by Lentiamo.

• Room to Grow: We value your input! Share your ideas and watch them come to life within a stable, supportive company culture.

• Native Swedish Speaker with fluent English (other languages are a plus!)

• Customer-Oriented and Communicative: You’re confident, empathetic, and enjoy making customers feel valued.

• Detail-Oriented and Organized: You can balance multiple tasks and manage your workload with ease.

• Digital-Savvy: You’re comfortable using computers and social media (Facebook, Instagram) to engage with our community.

• Providing top-notch customer support via email and phone

• Monitoring customer reviews and maintaining high ratings

• Translating and posting social media content to keep customers connected

• Collaborating with cross-functional teams to keep operations running smoothly