Loyalty Program Manager

At Europe Congress, we’re pioneers in the travel B2B event industry, organizing dynamic MICE events across Europe. For our loyalty program, we’re seeking an ambitious and strategic team member to lead, manage, and optimize our customer loyalty initiatives. This role is integral to enhancing customer engagement and driving repeat business. 

Your day-to-day responsibilities:

·      Build mutually beneficial long-term relationships with customers

·      Recruit and retain consumers

·      Develop the annual and seasonal loyalty marketing plan

·      Develop and implement an overall strategy to enhance the customer loyalty program

·      Lead the loyalty program to drive customer acquisition, development, and retention

·      Design and manage communications strategies focused on attracting, developing, and retaining customers

Your skill set:

·      Excellent analytical abilities and problem-solving skills

·      Strong organization and time-management skills

·      A results-driven mindset with proactive responsibility and planning

·      Proven sales and marketing skills

·      Excellent communication, networking competence, and interpersonal skills

·      Management experience

Your benefits:

·      A dynamic, friendly, and international company environment

·      Attractive salary and holiday package

·      Opportunity to travel and work at our company events in popular destinations throughout Europe

·      Regular company activities including team dinners and holiday parties

·      Comprehensive training program to ensure optimal job performance.

Sound like a good fit? Here’s how to apply:

If you have the matching skills and experience, please send us your CV and a motivation letter through the application form. Within several weeks of the opening of this position, we'll get in touch to arrange interviews. We look forward to your application!