Payroll Team Manager

The Payroll Team Manager is responsible for leading, engaging and supporting team in day to day payroll processing and reporting activities. As Payroll Team Manager you will ensure that payroll is processed timely and accurately using the agreed upon standards and client requirements. 

Key responsibilities:

·       Manage payroll team of 12 specialists 

·       Ensure the Payroll calendar is followed and understand standard and client’s payroll specifics

·       Monitor and meet respective KPIs, follow on client’s SLAs and drive improvement actions wherever necessary 

·       Strong ability to coach, proactively identify potential service gaps, develop action plans and engage cross company functions to maximize the performance

·       Communication with  client  and supporting the team in managing expectations, 

·       Support the team in defining business priorities and the organization of work/tasks

·       Ability to recognize and deal appropriately with sensitive and confidential information

·       Establish and follow development areas for team members

·       Manage schedule adherence, team productivity, capacity and utilization

Required Experience:

·       BA/BS in a business-related field such as finance or accounting, or Business or equivalent combination of education & experience

·       3+ years relevant experience managing a team with more than 10 direct reports

·       Previous experience in client service and/or operations management is a plus

·       Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

·       Flexibility to support a global and fast paced environment

·       Excellent written and verbal skills with great attention to detail 

·       Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

·       Advanced English and Italian proficiency

·       Leadership skills such as team engagement, people development, performance management, driving results and innovation, transferring the strategy into daily operation

Optional:

•       Experience working with HR and payroll data 

•       Experience in department such as Payroll or, HR Outsourcing or Corporate environment.

•       SAP Payroll knowledge