***Team Manager with Italian***

Team Manager with Italian

Are you a natural leader with a passion for building high-performing teams and fostering collaboration? We are looking for a Payroll Team Manager who can effectively lead a team of 12-15 payroll specialists while ensuring seamless client communication and exceptional service delivery. If you excel at team leadership and client relationship management, this role is for you!

What You’ll Do:

Team Leadership:

• Manage, mentor, and motivate a team of 12-15 payroll specialists to ensure high performance and engagement.

• Define business priorities, organize tasks, and foster a positive team environment.

• Provide coaching and development opportunities for team members, ensuring their growth and alignment with goals.

Client Communication:

• Act as the main point of contact for clients, managing expectations and addressing any issues or concerns.

• Ensure that payroll processing aligns with client requirements and SLAs, maintaining strong relationships.

• Collaborate cross-functionally to implement solutions that meet client and organizational needs.

Operational Excellence:

• Oversee payroll operations to ensure timely and accurate processing.

• Monitor KPIs, identify areas for improvement, and implement actions to enhance performance.

• Balance team workload and manage capacity effectively to meet deadlines and client demands.

What You’ll Bring:

Experience:

• Proven experience managing teams (10+ people), with a focus on team development and productivity.

• Previous experience in client-facing roles, with the ability to manage external relationships professionally and effectively.

Skills:

• Strong leadership and coaching abilities to inspire and develop a high-performing team.

• Advanced proficiency in MS Office (Excel, Word, PowerPoint).

• Excellent communication and interpersonal skills, both internally and externally.

Languages:

• Fluent in English and Italian (mandatory).

What We Offer:

• A leadership role with significant impact on team dynamics and client satisfaction.

• Opportunities for personal and professional development in an international environment.

• A friendly, collaborative team culture with attractive benefits.

• Competitive salary, and it’s not just a phrase :)