Professional tips for keeping your vehicle safe and clean during the outbreak

Car dealerships in the Czech Republic, closed from March 14, were part of the first wave of re-openings to take place in the Czech Republic, with auto showrooms opening earlier this week on April 20.

But despite the fact that you can now buy and service a car in Prague and the Czech Republic in person, many dealers are taking extra precautions as well as offering new services geared toward reassuring customers with regards to hygiene and safety during the ongoing coronavirus situation.

“Volvo’s authorized service network has introduced stricter protective measures to meet high hygiene standards,” says spokesperson Petra Dolezovala who expects an influx of customers seeking tire service and tire check-ups after the winter season.

“Our employees use personal protective equipment, such as masks and gloves, and adhere to sufficient personal separation rules. This applies to both reception engineers who come in direct contact with customers and mechanics in the service facilities,” she says.

Touch surfaces are disinfected before and after service, while the use of protective films is standard. Select dealers offer advanced interior treatments such as ozonization with special equipment or car interior fog treatment with disinfection.

Volvo has also implemented a pick-up service that arranges to pick up the car at the customer’s place of residence, fully service the vehicle, then return it directly to the home of the owner. Selected dealers are offering the use of spare cars during the service period.

All authorized Volvo dealers in the Czech Republic will aim to make the process of servicing cars even smoother by introducing the concept of Volvo Personal Service, in which Volvo car owners can schedule critical routine maintenance, including spring inspection, filter change, air conditioning, and cleaning, all an important part of the ventilation process.

Volvo staff have been trained in good hygiene practices, some of which they have shared with us that can be applied to general car safety and hygiene during the coronavirus outbreak. 

Volvo is also planning to introduce at an online showroom that allows people to shop for a car from the comfort of their home. In the meantime, Dolezovala says that even during the state of emergency, all workshops are open, though some may have limited working hours.