Regulatory Operations Analyst II

Introduction to team 

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions. 

Do you want a highly impactful role within a team that is growing fast? Expedia Group’s Regulatory Operations team is looking for a high-energy, motivated individual to support a portfolio of regulatory initiatives. We are looking for someone who will facilitate outstanding operational methodologies coordinating across a diverse, globally distributed team to ensure that Expedia Group meets regulatory requirements.

As a Senior Regulatory Operations Analyst, you will maintain strong alignment with key departments to ensure our response to evolving global regulatory requirements are well planned and effectively implemented. You will lead operational initiatives pertaining to internal data analysis, reporting requirements, and collaborate closely across multiple teams to identify and resolve any compliance-related issues that arise. As a leader on the team, you will be able to effectively evaluate data, optimize data-related processes, and perform root-cause analysis/solutioning for various workstreams while partnering with analysts on the team. We need someone with passion for problem solving and acute attention to detail. You will partner with regional leaders, Product, Marketing, Customer Experience, Tax, Legal, and Government Affairs to collaborate, completing compliance requirements and tracking overall progress.

Join us as we continue to explore the constantly evolving space of platform regulations!

In this role, you will: 

• Work cross-functionally to gather & synthesize relevant data to analyze risk and drive successful regulatory outcomes that align with company-wide strategic initiatives. 

• Lead by example in demonstrating Expedia Group's commitment to community partnerships.

• Extract, load and transform data from multiple sources of global compliance initiatives.

• Continuously improve the compliance processes and methods, and follow a control framework to identify and resolve compliance gaps.

• Partner with Product and Engineering to provide input on scalable processes and tools.

• Establish quality control feedback loops between organizations and leadership within Expedia Group.

• Move quickly and deliberately, using data to guide decisions and testing to achieve breakthroughs.

• Welcome new insights and opinions, especially if they challenge your beliefs, actively listening with humility and respect.

• Play to win and openly discuss options when goals compete, uniting to deliver results for our company and customers.

• Communicate directly, share feedback at all levels, and debate objectively.

• Partnership, influence, and motivate resources outside your team.

• Commit to continuous development and mastery of your craft.

Experience and qualifications: 

• Bachelor's degree in a related field or equivalent related professional experience

• 4+ year of experience with exposure to operations and /or E-commerce

• Experience with end-to-end management and ownership of high-priority initiatives and comfortable working on multiple initiatives concurrently.

• Excellent at managing time effectively, prioritizing tasks/projects, setting goals and meeting deadlines.

• Experience with regulatory compliance operations, two-sided marketplaces a plus.

• Excellent written and verbal communication, with the ability to influence others.

• Experience with creative and structured problem solving with ability to navigate through unfamiliar or time sensitive issues.

• Experience working cross-culturally with ability to adapt personal style to different teams, environments, and time zones.

Technical Skills:

• Advanced proficiency in SQL and Excel.

• Experience with JIRA and Salesforce.