ASK AN EXPERT: How to choose the right rental agency in Czechia

Renting a home or apartment is a significant decision, and choosing the right rental agency can greatly impact your experience. With numerous rental agencies available, it’s essential to navigate this terrain carefully. 

We asked Mikuláš Hrubý, head of residential rentals at Engel & Völkers Prague, to put together a guide to help you choose the right agency for your needs.  

Before you begin your search, take some time to clarify your needs and preferences. Consider factors like budget, location, the type of property you’re looking for, and any specific amenities or features that are important to you. This information will serve as a guide when evaluating different agencies.

Start your search by researching rental agencies in your desired area. You can use online resources, social media, and recommendations from friends or family to compile a list of potential agencies. Make sure the agencies you consider have good reputations and histories of fair and ethical business practices.

Reading online reviews and reaching out to previous tenants can provide valuable insights into an agency’s reputation. Look for patterns in the reviews, paying attention to issues like responsiveness, maintenance and lease agreements. Ask for references from the agency to get a sense of how it handles its relationships with tenants.

Verify that the rental agency is properly licensed and certified in accordance with local and state regulations. This helps ensure that it operates legally and maintains certain standards in its business practices. You can contact your local housing authority or regulatory agency to confirm its credentials.

Rental agencies often charge fees for their services, which may include application fees, leasing fees and maintenance fees. It’s essential to understand the fee structure upfront to avoid any surprises. Ask the agency to provide a clear breakdown of all associated costs.

Carefully review sample lease agreements provided by the rental agency. Pay attention to terms, conditions and clauses that may affect your tenancy, such as the length of the lease, rent increases, security deposits and maintenance responsibilities. If you have questions or concerns, discuss them with the agency.

If possible, visit some of the properties managed by the agency. This will give you a firsthand look at the quality of its rentals and maintenance standards. Inspect the property for any signs of disrepair, cleanliness and safety. Don’t hesitate to ask current tenants about their experiences.

During your interactions with the agency, assess its communication and customer service. Are the agents responsive to your inquiries? Do they provide clear and transparent information? Good communication is crucial for a positive rental experience.

Don’t rush into a decision. Take the time to compare multiple rental agencies based on the information you’ve gathered. Evaluate their suitability for your specific needs and consider all aspects of the rental process.

Ultimately, trust your instincts when choosing a rental agency. If something doesn’t feel right or you have doubts about their practices, it’s OK to explore other options. Your comfort and confidence in your choice are paramount.