Expecting a package? More Czech Post changes starting tomorrow

From July onwards, three hundred Czech Post branches will shut down, with significant restrictions already in place. As of June 14, letters are being stored at designated successor post offices in most closed branches, while parcels will follow suit from June 23. After June 30, these branches will no longer provide any services.

If you receive a notification about a stored shipment and previously used one of the closing post offices, it is crucial to pay attention to the information regarding the new pick-up location.

Visit the Czech Post's dedicated website for post changes to easily search for the successor post office. If you have the delivery number or a ticket for storing the shipment at the post office, you can request a change in delivery method or choose a different post office for storage.

To help customers navigate these changes, the state-owned company has initiated an information campaign. Materials at soon-to-be-closed branches inform visitors about the branch closure, reduced services, and details about the successor post office. Additionally, seniors collecting pensions will receive leaflets explaining how pension payments will be handled from July and how to apply for changes in the payment method.

In its information campaign, the Czech Post also reminds customers that they can pre-order services to avoid waiting in queues. While not available at every post office, approximately 250 branches offer a reservation system. Plan ahead by booking a visit time through the post office's website or app.

A total of 30 post office branches in Prague will permanently close, impacting mail services and pick-up locations. Branches in Vršovice, Žižkov, Vinohrady, and other centrally located districts will see closures as well. See the full list of closures here.