The worldwide and excellent marketing Tech team is looking for a Product Manager - Experience Owner for conversion programs, with a passion for providing innovative and scalable solutions for business applications in e-commerce world. We are the company operating the most famous American internet auction hall, and you can join this prestigious opportunity, if you are a skilled professional.
On top of this excellent opportunity, you can fully remotely from your home all over the Czech republic (team is based in EU and partners in US)
You will serve as the portfolio owner, including revenue targets, long-term strategy, roadmap, and execution. You will iterate and expand on various programs, primarily in the channels of Email, Push Notifications and the Native App Notification Hub. You’ll bring it all to life in close collaboration with your immediate partners: engineering, design, data science, and analytics teams.
This is a highly visible role and you will work closely with various cross functional teams mainly on the Core Technology/Core Product side. If you are passionate about strategizing for the marketplace economy, building highly contextual customer experiences in owned channels, and working in an agile manner with brilliant counterparts, come join us!
Responsibilities:
● The ‘CEO’ of your experience: defining and communicating the vision, strategy, and roadmap for the owned communications portfolio
● Build the roadmap in close collaboration with leadership and other stakeholders.
● Execute the roadmap by working with engineering, data science and design teams. Build MVPs, iterate fast and be the champion of execution excellence.
● Writing requirements and communicating them to the Engineering teams
● Conducting AB tests: hypothesis building, test design, KPI definition
● Working with analytics teams to measure the impact on success metrics
● Collaborating with creative team to enhance content and design
● Gathering and analyzing customer and user feedback to improve the product
● Conducting market research and competitor analysis to identify opportunities and threats
● Facilitating communication and collaboration between the development team and other stakeholders
● Tracking and reporting on your experience performance and key metrics
● Continuously improving the roadmap and development processes.
Qualifications:
● 5+ years of strong product / business / marketing experience with at least 1+ year in ecommerce. Marketplace experience is strongly preferred
● Technical Product Management experience or comparable experience working directly with Engineering teams (both front-end and back-end); technical understanding of building products / communications from scratch
● Relentless execution - ability to ship quality experiences in a fast paced and iterative manner
● Experience in developing email and native app notifications in ecommerce
● Experience navigating highly complex cross-functional projects end-to-end
● Strong experience owner sense - ability to understand consumer needs and find simple and creative ways to solve them
● Metrics driven - ability to build actionable metrics which can measure experience performance
● Builds strong relationships across various teams within eBay; an active listener and clear communicator; can lead by influencing
Must have:
● E-commerce ● Conversion ● Mobile apps / Notifications / Email ● A/B testing / experiment design ● Prioritization ● Agile and scrum methodologies /Jira / Technical Product Requirements ● Conceptual understanding of Producer-Consumer, Publisher-Subscriber patterns, business event streams, REST services ● Data analysis ● Market / Competitive Research ● Project management
Nice to have:
● Familiarity with Data Science and Machine Learning ● Basic copywriting and design skills ● User flow optimization ● Building 0 to 1 products
Our offer: