Senior IT Support Engineer

Photon Energy Group
Full-time  •   Prague
Seniority: Senior  •  Education: College

Photon Energy Group is a group of companies with a shared mission: making clean energy, clean water and clean environments accessible to everyone. Photon Energy and Lerta provide comprehensive renewable energy solutions, including solar power and energy flexibility. Photon Water offers water treatment and management solutions, and our remediation technology removes contaminants from water and soil.

A publicly traded company operating in over 15 countries across two continents, we combine a global outlook with localised expertise.

Since our founding in 2008, we’ve expanded to a team of more than 400 employees around the world. And we’re committed to fostering a culture of shared values and sense of purpose as we continue to grow.

For more information, please visit photonenergy.com.

Key Responsibilities

  • Providing advanced technical support and troubleshooting to end-users

  • Software implementation including new company-wide ERP

  • Mentoring the IT support team

  • Installing, configuring, and maintaining hardware and software systems

  • Monitoring and managing IT infrastructure and network systems

  • Developing and maintaining technical documentation

  • Implementing and maintaining security protocols

  • Evaluating and recommending new hardware and software solutions

  • Participating in IT projects

Qualifications and Experience

  • Communicative English (B2+)  

  • Knowledge of one or more of the following languages is an advantage: Czech, Polish, Slovak, Hungarian or Romanian

  • Expert knowledge of MS Office and MS Windows operating systems (desktop and server)

  • General knowledge of current technologies, willingness to learn new technologies

  • Independence, diligence, responsibility, systematicity

  • Strong analytical and problem-solving skills

  • Excellent communication and organisational skills, ability to work in a team

  • Self-motivated and needs little direct supervision

Our Offer

  • An interesting job at a fast-growing global organisation in the promising fields of renewable energy, environmental remediation and clean water technology

  • Company culture built on trust and diversity

  • Remuneration reflective of individual experience and skills

  • Indefinite full-time employment contract

  • Flexible working hours and occasional home office with manager´s approval

  • Teambuilding and corporate events

  • Support for ongoing professional growth through tailored training sessions, courses, and more

  • 25 days of vacation, 3 sick days, 1 CSR day (a working day dedicated to a non-profit organisation aligned with the Group´s mission and values)

  • Meal allowance lump sum

  • Multisport card allowance

  • Laptop and mobile phone

  • Participation in an Employee Share Purchase Program after the first year of employment (company shares to a personal brokerage account as a bonus to your monthly salary)



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Job position benefits

Company events and teambuilding Sick days Contributions to sport, culture or past time activities Refreshments Extra holidays Flexible working time Notebook Mobile phone Bonuses

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