Consumer Care Specialist

English English German German
Manpower
more about employer
ManpowerGroup s.r.o.
Part-time  •   Prague
Seniority: Graduate
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Come join one of the largest brewer in the world.

Multinational drink and brewing company is currently hiring for the position of Consumer Care Specialist to ensure operational coverage for business as usual consumer requests, improve consumer journey in contact models as well as consumer satisfaction and loyalty.

Are you a team player? Are you oriented on the result?

Do not and hesitate and apply now!

JOB DESCRIPTION

  • Assist consumers questions, doubts and handle different levels of complaints
  • Ensure consumers onboarding and loyalty
  • Ensure balance between consumer, customer and objectives
  • Prioritize cases and address properly each issue
  • Communication with all stakeholders

CANDIDATE PROFILE

  • Fluent English and German
  • Analytical and problem solving skills
  • Basic business sense
  • Consumer/Customer mindset
  • Knowledge of MS Office

WE OFFER

  • Company events
  • Company free products
  • Holiday
  • Meal vouchers
  • Multisport card

If you are interested in this position, please send me your CV in English and I will contact you.

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Job position benefits

Contributions to sport, culture or past time activities Meal vouchers or meal contributions

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