IT support GERMAN - night shifts, full HOMEOFFICE

IT support specialist with GERMAN - night shifts, full HOMEOFFICE (EU based)

Our client is well established IT business company, with global reach. There is several openings available, passion for IT, eagerness for learning needed! JUNIOR candidates are welcomed as well!!!

• The position provides internal IT support services for international company - NIGHT SHIFTS

Job description:
• Management of help Service Desk Agents in their day-to-day activities of customer support.
•Taking over problem-solving for more complex problems, troubleshoot technical issues and update functional systems,
• provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• Documentation of problems and knowledge database creation

Requirements:
• 1-3 years of experience as 1s/t2nd level support
• Fuent GERMAN and ENGLISH– daily use, other languages are welcomed
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team

We offer:
• FULL HOMEOFFICE, no need to be based in Prague!
•Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits
• Daily use of German/English and possibly other languages

NOTE: night shifts, FULL HOME OFFICE available, being able to be located anywhere within EU